Shop Policies » Bright Spark Paper

All the Info

Cards

Bright Spark Paper cards are designed by Louisa Wimberger with her original wording. Quotation cards are attributed.

Cards are printed in Massachusetts, both in her Northampton studio and in a small, family-owned print shop in Needham.

Each card is blank inside, measures 4.25” x 5.5” (A2) when folded, and is packaged with its envelope in a clear, recyclable and/or compostable sleeve.

All cardstock colors are milled in the United States and have at least 30% post-consumer content; white cardstock is 100% recycled. Many colors are from a mill that is 100% hydro-powered (we love that!).

Payment

We accept all major credit cards through Stripe or PayPal (which you can use even without a PayPal account).

Timing

Orders typically ship within 3-5 business days. If you are in a rush for something in particular, please let us know and we'll do our best to accommodate or give you an estimate of our timeline. If your order includes a custom design, please allow a bit of extra time for those to be processed.

Shipping

Orders over $50 ship free and will ship USPS Priority Mail. All other orders have a flat rate shipping fee of $5. You will receive a tracking number as soon as your order is on its way to you.

Returns

We can honestly (and humbly) say that, in 20+ years of designing cards, we have never had a single return! Having said that, we still have a policy. A return or exchange must be made and postmarked within five days of your order’s arrival. If your package is damaged, please email us photographs so we know whether to open a claim with USPS or UPS. If you truly are not satisfied with your order, we will issue you a store credit for the cost of the items only (not including our shipping to you or your return shipping to us).

Questions

Please feel free to reach out with any questions!

Grown in Charlottesville, VA ❤️ Now in Northampton, MA

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